Privacy Policy

1. Introduction

This Privacy Policy explains how Open Mirror Studios (“we”, “us”, or “our”) collects, uses, and shares information when you use our apps and games (the “Services”). By using our Services, you agree to the practices described in this Policy.

2. Information We Collect

We collect information to operate, improve, and secure our Services. The information we collect depends on how you use our apps and which platform features you engage with.

• Usage and diagnostics: gameplay events, session duration, in-app screens, device and performance metrics. Collected via Firebase (Google).
• Device information: device model, OS version, language/locale, IP address (used to derive approximate location), app version, and crash logs. Collected via Firebase.
• Purchase data: information about in-app purchases and subscriptions necessary to validate entitlements (e.g., product identifiers, transaction receipts, anonymized app/user identifiers). Managed via RevenueCat.
• No direct identifiers: we do not intentionally collect names, emails, or phone numbers within our apps unless explicitly provided to us through support communications.

3. How We Use Information

• Provide and operate the Services and core gameplay features.
• Analyze performance, fix bugs, and improve stability and user experience.
• Measure features, events, and content engagement to inform development decisions.
• Validate purchases and manage subscription entitlements via RevenueCat.
• Comply with legal obligations and enforce our terms and policies.

4. Sharing and Third Parties

We share information with service providers only as necessary to operate our Services:

• Firebase by Google (Analytics, Crashlytics): analytics, diagnostics, and crash reporting. See Google’s Privacy Policy at https://policies.google.com/privacy and Firebase privacy/security at https://firebase.google.com/support/privacy.
• RevenueCat: in-app purchase and subscription management and entitlements. See RevenueCat’s Privacy Policy at https://www.revenuecat.com/privacy/ and security information at https://www.revenuecat.com/security/.

We may also share information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.

5. Children’s Privacy

Our Services are generally not directed to children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.

6. Data Retention

We retain information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and our business needs.

7. Security

We implement reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Our service providers (including Google/Firebase and RevenueCat) may process data in multiple countries. By using the Services, you acknowledge that information may be transferred to and processed in jurisdictions with data protection laws that may differ from those in your location.

9. Your Rights and Choices

• Opt-out of analytics: you may disable analytics from your device settings where supported by the platform, or refrain from using the Services.
• Access, deletion, and correction: subject to applicable law, you may request access to or deletion of data we control. Some data resides with our processors (e.g., Firebase, RevenueCat); we will coordinate requests as appropriate.
• Marketing: we currently do not send marketing communications from within our apps.

10. Platform-Specific Disclosures

• Google Play: We disclose usage and diagnostics data collection via Firebase Analytics and Crashlytics.
• Apple App Store: We use data for analytics and app functionality; purchase validation via RevenueCat.

11. Changes to This Policy

We may update this Policy from time to time. The “Last updated” date at the top indicates the effective date. Material changes will be reflected on this page.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Email: [email protected]